The client was a multi-million dollar furnishing and construction company with a prominent market share in USA and UK in furnishing products and services industry. The company manufactured a large range of indoor and outdoor furnishing products, provided consultancy services on the best utilization of these products, and provided services related to installation of these products. The company has a large number of clients and closes a large number of high end deals per year. This generates a lot of paperwork and at the same time makes it difficult to manage the whole workflow ranging from buying to installation. This was especially difficult for sales and finance agents who had to create multiple quotes, proposals, and invoices, all in document based format. The client needed a solution that can help their sales reps fast track their process. The client were already using a Microsoft Dynamics NAV solution for inventory management so they needed added capabilities in their new solution to interact intelligently and in real time with MS Dynamics NAV system. Based on their requirements of lead, inventory and workflow tracking solution we proposed to them adopt a Salesforce based solution.